At our family-run garage in Roath, we pride ourselves on offering a wide range of garage services in Cardiff. As well as providing specialist servicing expertise in BMWs and Mercedes. Having been in the industry for over 30 years, we have built up a solid knowledge base, and we also pride ourselves in keeping abreast of new technology and providing state of the art diagnostics equipment. As we are a local family business, we have a deep-rooted commitment to maintaining our excellent reputation as a highly respected garage. All work is completed by qualified technicians; our services are summarised below.
We are independent servicing specialists for BMWs and Mercedes providing advanced servicing technology and parts. We have qualified technicians who are trained in programming and coding BMW and Mercedes vehicle systems, as well as oil servicing, engine oil top-ups, micro-filters, air filters, spark plugs, brake pads, discs and fluids.
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
Either call us on 029 20 485 161
Write to us at:
Bedford Street Motors Ltd
Penlline Street,
Roath
Cardiff
CF24 3DF
Email us at bedfordstmot@yahoo.com and we aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
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